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    2. Report Power Outage

      If you have already reported an outage, log in to your account to view the status.

      For Hazardous Situations - Call 1-888-544-4877 (1-888-LIGHTSS) Immediately

      Your safety is important to us. Stay away from all power lines. Assume they are live and dangerous.

      Reporting an outage is as simple as OUT.
      Get your outage status STAT.

      learn more
      Text USING your mobile phone

      Using your mobile phone, text REG to 544487 (LIGHTS) to get started.
      You'll need your 12-digit account number and your ZIP Code.

      Text

      Action

      OUT Report an outage
      STAT Obtain outage status

      Additional codes are available.

      OK

      A safety hazard is any condition that poses an immediate risk to the public, and can include:

      • Downed wires that may be sparking, smoking or near water
      • Downed poles
      • Trees that have fallen on power lines
      OK
      Last Modified: May 22, 2018
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